Visitation
Telmate Automated Visitation

Our visitation system has changed for the better!  Accounts are set up through Telmate not through the jail.

At this time, the Jail Lobby will be open for monitor visitation on Mondays 8:00 A.M. – 3:30 P.M., Tuesdays through Fridays 8:00 A.M. – 4:30 P.M. and Saturdays 8:00 A.M. – 3:30 P.M.  Those of you who wish to use a monitor in the Lobby instead of the internet may set up your visits to accommodate these hours.  Very soon, we hope to have the Jail Lobby open for longer hours.  We’ll advise you on this website when that happens.

If you visit over the internet, visitation is available from 8:00 A.M. until 9:30 P.M. 7 days a week.

To schedule a video visit at the Jail Lobby –
                Use the lobby kiosk to create an account (only have to set up an account once)
                Schedule visit for a date and time
                Your visit is not booked until you receive confirmation from the inmate.

To schedule a visit online -          
                Go to www.gettingout.com to create an account (only have to set up an account once)
                Log in using your PIN and schedule visit for a date and time
                Your visit is not booked until you receive confirmation from the inmate.

Visits are scheduled according to the inmate’s time-out period only or during non-working hours for a trustee.  Inmates receive 2 free local visits per 7 days which begin the day of booking.  After the free visits are used, it will cost 7.50 per local visit charge.  To request a free visit, click on the ‘Schedule Visit for 7.50’ and the next screen states ‘Book a Visit’ or ‘Suggest a Visit’.  If you choose ‘Suggest a Visit’, enter the date and time for the local visit to take place and it is up to the inmate to offer the free visit.  A remote visit charge is 9.90.  There are no free remote visits.  Visits must be confirmed for the visit to take place whether it is local or remote.

Telmate Video Visitation - account setup
Telmate Video Visitation details




       
       
       

       
      Benton County    620 Market Street    Prosser, Washington 99350
      Phone: (509) 786-5710 or (509) 783-1310
      Site Map   |   Contact Us   |   Employment   |   Powered by MunicipalCMS
      E-notify RSS Feeds Twitter Facebook 
       
      0